Resume / Executive summary

Product systems leader with a distinctive AI perspective.

I work across product strategy, design leadership, research synthesis, facilitation, and human-centered AI systems. The common thread: helping people make better decisions when the product or organization has become hard to read.

Executive focus

A short version, not the whole archive.

The case studies carry the proof. This page is for the quick read.

Product systems

Hiring workflows, mobile employer tools, product strategy, research synthesis, funnel simplification, and roadmap decision support.

Leadership systems

Facilitation, mentoring, design maturity, product-learning programs, advisor models, regional collaboration, and team decision hygiene.

Human-centered AI

Agent coordination, approval gates, auditability, recoverability, local-first private work, and evidence-based product-intelligence directions.

Selected experience

Roles, summarized by the work they shaped.

Hiring systems, employer products, product strategy, facilitation, design leadership

Indeed

Virtual Recruiter / D.I.F.M., Employer Mobile App, Flash Funnel, Indeed University, interview/agenda and feedback-intelligence systems.

Regional product/design systems, marketplace collaboration, cross-market product delivery

SEEK Asia

Helped regional hiring-marketplace systems become more coherent across employer tools, candidate flows, company profiles, responsive communications, staging, release coordination, and cross-market delivery.

Training, service localization, people development, retail experience standards

Apple

High-standard service and training context; evidence of design as human capability, not only digital interface production.

Digital learning products, web/mobile craft, modular systems, regional execution

EF / Englishtown

Early foundation in hands-on product craft, modular communications, CMS/internal tools, and scaled execution with distributed teams.

Capability map

The shorthand version.

Product strategy for complex workflowsResearch and signal synthesisAutomation trust and delegation modelsMobile product systemsDecision-load reductionDesign systems and governanceFacilitation and design sprintsMentoring and capability buildingAI agent governance modelsLocal-first/private AI workflowsEvidence-based product intelligence conceptsProduct narrative